Privacy Policy

This Privacy Policy explains how PRYMAL, operated by OPTIBIZ BV, collects, uses, and protects your personal data.

1. Company Information

OPTIBIZ BV

Deken de Winterstraat 8

2600 Antwerp, Belgium

Email: hello@prymal.world‍ ‍

2. Data We Collect

We may collect the following personal data:

- Name

- Email address

- Phone number (if provided)

- Payment information (processed via third-party providers)

- Purchase history (event tickets)

We also collect data through cookies and tracking tools (e.g. Meta Ads, Google Analytics).

3. How We Use Your Data

We use your data to:

- Process ticket purchases

- Send confirmations and event-related information

- Provide customer support

- Send newsletters and marketing emails (if opted in)

- Improve our services and advertising

4. Payments

All payments are processed securely via third-party providers (e.g. Stripe, Squarespace, or external ticketing platforms). We do not store your payment details.

5. Email & Marketing

By purchasing a ticket or signing up, you may receive:

- Transactional emails (mandatory)

- Marketing emails and newsletters

You can unsubscribe at any time via the link in our emails.

6. Data Sharing

We do not sell your data.

We may share your data with trusted third parties only when necessary:

- Payment processors

- Email marketing tools

- Ticketing platforms

- Analytics and advertising platforms

7. Cookies & Tracking

We use cookies and similar technologies to:

- Analyze website traffic

- Improve performance

- Run advertising campaigns

You can manage cookie preferences through your browser.

8. Data Retention

We retain your data only as long as necessary for legal, operational, and marketing purposes.

9. Your Rights (GDPR)

As an EU user, you have the right to:

- Access your data

- Correct your data

- Request deletion

- Object to processing

- Withdraw consent

To exercise these rights, contact: hello@prymal.world

10. Security

We take appropriate technical and organizational measures to protect your data.

11. Updates

We may update this policy at any time. The latest version will always be available on our website.